Contact Us

Have a question about an order, sizing or a return? Our team is happy to help. Send us a message using the form below or contact us directly.

SEM COMMERCE LTD
Registered in England & Wales, Company Number 17090494
Registered office: 128 City Road, London, EC1V 2NX, United Kingdom
VAT: Not VAT registered
Email: support@lanvere.com
Phone: +44 7919 899228

Customer service hours (UK time)
Monday – Friday: 9:00 AM – 5:00 PM
Saturday – Sunday: 9:00 AM – 2:00 PM
We aim to respond to all enquiries within 24 hours on business days.

For returns, please see our Refund & Return Policy. For delivery times, see our Shipping Policy.